Frequently Asked Questions
You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or travel agent directly.
- How can I make a reservation on your site?
It’s simple to make a reservation on our site. All you need to do is fill out the online form including how many travels, your overseas address and flight details and we’ll do the rest.
- What if I can’t find where I need to book on your site?
If you can’t find where you need to book on our site, no problem. Just contact our customer support team who will be happy to assist you.
- How do I pay for a reservation?
You can pay for a booking using Paypal or all major credit and debit cards..
- How safe is booking on your site?
The booking system on our site is secured using SSL certification to ensure the safe encryption of your card details. Any card details will never be stored.
- How do I make changes to a booking?
Making a change to a reservation is easy. Get in touch with our customer support team who will be happy to amend this for you.
- How do I make a booking for a child under two?
To make a booking for a child under two, please contact our customer support team beforehand so we may make arrangements on your behalf.
- Is it possible to include extra luggage items to my reservation?
To include extra luggage items to your reservation please contact our customer support team for information on costs.
- Are your vehicles able to accommodate wheelchair users?
If you require a vehicle to accommodate a wheelchair user please contact a member of our customer support team in the first instance so that we may make arrangements on your behalf.
- What areas do you cover?
We cover all areas of Italy.
- Do your vehicles have WiFi?
Our buses and coaches all come fitted with WiFi.
- What are your operating hours?
We are available for reservations 24 hours a day, 7 days a week.
- How far in advance do I need to make a reservation?
It’s recommended that you reserve your bus or coach at least 3 hours in advance of your departure.